Can I cancel my order at any time? If so, will that stop my forms from being e-filed?

You can cancel an order before submitting your payment.  Once the payment is made you will not be able to cancel your order.  We encourage you to thoroughly review your data before placing an order.  We will not be able to process any refunds after you have submitted payment.

If you accidentally submitted a form that reported wrong dollar amounts, and the IRS has accepted the file, you can file a separate correction form to correct the IRS records.  You can file a correction form on our site by selecting “File a Correction” from the “File Forms” tab on the top navigation or by clicking the “File A Correction” link in the “Correct Errors” column on the “Filed Forms” page.  Correction forms are $7.95 each. Supported Correction Forms: W-2, 1099-MISC, 1099-NEC, 1099-B, 1099-C, 1099-DIV, 1099-INT, 1099-K, 1099-R, 1099-S, 1098, 1098-T, 1094-C, 1095-B, and 1095-C

If you submitted a form that should not have been filed, or you need to fix payer or recipient information, contact the IRS directly at [phone] or refer to the IRS Guidelines for more information.