Follow

How to Change Email Address and Password

Note:  All screen shots provided in the instructions are from test accounts created for this purpose

Step 1 

Log in to your account.  Enter your email address and password and click the Log In button.

sign_up_page.png

 

Step 2

Confirm you are logged in by being on the Dashboard page - the screen will read My Dashboard.

Click the Account Settings link located underneath the welcome message, in the upper right corner of screen.

dashboard_screen1.png

 

Step 3

On the Account Information page click the Change Email/Password link on the left side of the screen.

account_information_page.png

 

Step 4

If changing your password fill out all the empty fields in the top half of page under Change Password.

If changing your email address fill out all the empty fields in the bottom half of page under Change Email.

Once all fields are complete click either Change Password or Change Email button.

 change_email-password_screen.png

 

Step 5

Confirm either your password or email has  been changed.

You will see a Change Password Complete or Change Email Complete message.

Click Continue and you will return to the Form Status page.

change_email_complete_screen.png

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Article is closed for comments.