If you discover an error on a form after submitting it via our website, here are the various scenarios for making corrections:
Scenario 1: You discover the error after we have e-filed the form AND it is:
- A “Type 1” error (dollar amount) on a W-2, 1099-MISC, 1099-NEC, 1099-B, 1099-C, 1099-DIV, 1099-INT, 1099-K, 1099-R, 1099-S, 1098, or 1098-T form.
- Any error on a 1094-C, 1095-B or 1095-C (ACA) form.
In this case, you can file a correction by following these steps:
- Log in and click on “Filed Forms” in the Dashboard. This will bring you to the “Filed Forms” page.
- Find the form and click on the “File Correction” link to the far right. (Please note: If the link does not show,” you will need to wait until the form is accepted by the IRS.)
- Make the correction.
- Resubmit the form with payment.
We will e-file the correction with the IRS and also print and mail a corrected form to your recipient.
Scenario 2: You discover the error after we have e-filed the form but it does not meet the criteria under Scenario 2.
In this case, you will need to contact the IRS at (866) 455-7438 or go to www.irs.gov for more information on how to file a correction directly with the IRS.
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